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To cancel any backordered item, call us at 1-800-111-1111 or send us an email at custserv@ClothesCompany and include your name, address and order confirmation number, if known, and the item you wish to cancel. If the item has not already been shipped to you, we will cancel it immediately. If it has already shipped, you may refuse the package upon delivery and it will be returned to us. If my selection is "cancelled," what happens? BACK TO TOP We do our cable best to closely monitor inventory levels and keep the ClothesCompany Web site as current sweater as possible, but sometimes, we receive multiple orders for items that are being discontinued and subsequently become permanently cable unavailable before we are able to remove those products from our site. When that happens, we will notify you that the item has been "cancelled" and may suggest an alternate product. Because we bill you as items are shipped, your sweater credit card will not be charged for any items that cable are unavailable. If an item is discontinued, we may substitute merchandise of equal or better value. Do you have any other catalogs I might be interested in? I receive more than one copy of your sweater catalog. What should I do? I no longer wish cable to receive ClothesCompany catalogs. How do I get my name removed from your mailing list? I don''t want my name, postal address or email address sold to outside parties. How do I inform you of my preferences? sweater and cable About Our Products General Product Questions I have a question about a product. Who should I call for assistance? I saw a product in your catalog but don''t see it on your Web site. Can I still order it? Email Subscription and Privacy Issues My email address has changed. How do I change my email subscription so I can continue receiving it? How do I unsubscribe from your email? I don''t want my name, postal address or email address given or sold to anyone else. How do I inform you of my preferences? How to Shop our Site How do I find the product(s) I''m looking for? Can I order online from my catalog? Need assistance? Got a question? Chances are, you''ll find the help you need right here in our Frequently Asked Questions (FAQs) library. We''ve tried to think of every possible sweater question cable you might have about shopping our site, buying our products, and finding out about our customer service policies. So take a look here for the basics on what it''s all about. If you don''t find the answer you need, or you have a specific question, you''ll find instructions on how to contact us for more information in many of sweater the answers. About ClothesCompany and Hanover Direct, Inc. How do I contact ClothesCompany? cable How do I apply for a ClothesCompany ShopExtra credit card? Who owns the ClothesCompany catalog? How do I find out about employment opportunities with ClothesCompany or your sweater parent company, Hanover Direct, Inc.? How do I contact cable your corporate sweater offices? Our Catalog How do I request a catalog for myself or for a friend? cable How do I inform you of an address change so sweater I can continuing receiving your catalog? ©2003 www.large-womens-clothing.com. All rights reserved. |