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Returns and Exchanges What is the ClothesCompany satisfaction guarantee? How do I return an item to ClothesCompany? How do I exchange an item I''ve received for something else? How do I return or exchange a gift bought for me from ClothesCompany? I lost my packing slip. What information do you need for my return? What do I do if ClothesCompany shipped cablesweaters me the wrong item(s) or my order was damaged in transit? Will I get a full refund for my return? How long does it take to get my refund? Who do I contact to ask about my return? Sending an E-Card How do I create a card to send to my friends and family? How do I view (pick up) my card? Can I resend a card? Can I send the card to more than one person? Can I print a ClothesCompany greeting card? Possible Problems with sending a card Other cablesweaters information How do I contact ClothesCompany? BACK TO TOP Chances are, you''ll have a question that cablesweaters we''ve tried to answer here on our site in our Frequently Asked Questions (FAQs) area. BACK TO TOP To change your email address you will need to unsubscribe using your current email address (see detailed instructions below), and then sign up again on our site with the new address. If your old address has expired and you no longer have access to it, you won''t need to unsubscribe -- we will receive an error report when we attempt to send email to the invalid address and will cablesweaters remove it automatically. How do I unsubscribe from cablesweaters your email? BACK TO cablesweaters TOP We hope our emails offer something of value for all of our subscribers, but we understand that some people receive too much email. If you need to unsubscribe, follow these instructions cablesweaters exactly: send an email from the email address where you''re currently receiving our newsletter to optout@ClothesCompany with the following subject line: UNSUBSCRIBE ClothesCompany. We will process your request as quickly as possible. I don''t want my name, postal address or email address given or sold to anyone else. How do I inform you of my preferences? BACK TO TOP What shipping methods are available? BACK TO TOP We currently only ship via normal ground cablesweaters transportation. Second-day air shipping is available for selected items for an additional cost. If you would like to inquire about the cost and availability of express shipping for your order (only available in the contiguous United States), please call us at 1-800-111-1111. We regret any inconvenience. How much does shipping cost? BACK TO TOP Shipping and tax will be calculated and added to your order for customers inside the United States. For International customers, cablesweaters a shipping charge estimate will appear. This charge may vary, and the actual shipping charge will be confirmed by our customer service department and emailed to you for approval. With respect to shipments of merchandise to consumers, wherever they may reside, title to the merchandise shall pass to the buyer upon delivery of the merchandise to the common carrier. If my selection is "backordered," what happens? BACK TO TOP Occasionally, a product is more cablesweaters popular than we anticipated and we temporarily run out of stock. ©2003 www.large-womens-clothing.com. All rights reserved. |