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To cancel any backordered item, call us at 1-800-111-1111 or send us an email at custserv@ClothesCompany and include your name, address and order confirmation clothingcatalogue number, if known, and the item you wish to cancel. If the item has not already been shipped to you, we will cancel it immediately. If it has already shipped, you may refuse clothingcatalogue the package upon delivery and it will be returned to us. If my selection clothingcatalogue is "cancelled," what happens? BACK TO TOP We do our best to closely monitor inventory levels and keep the ClothesCompany Web site as current as possible, but sometimes, we receive multiple orders for items that are being discontinued and subsequently become permanently unavailable before we are able to remove those products from our site. When that happens, we will notify you that the item has been "cancelled" and may suggest an alternate product. Because we bill you as items are shipped, your credit card will not be charged for any items that are unavailable. If an item is discontinued, we may substitute merchandise of equal or better value. What shipping methods are available? BACK TO TOP We currently only ship via normal ground transportation. Second-day air shipping is available for selected items for an additional cost. If you clothingcatalogue would like to inquire about the cost and availability of express shipping for your order (only available in the contiguous United States), please call us at 1-800-111-1111. We regret any inconvenience. How much does shipping cost? BACK TO TOP Shipping and tax will be calculated and added to your order for customers clothingcatalogue inside the United States. For International customers, a shipping charge estimate will appear. This charge may vary, and the actual shipping charge will be confirmed by our customer service department and emailed to you for approval. With respect to shipments of merchandise to consumers, wherever they may reside, title to the merchandise shall pass to the buyer upon delivery of the merchandise to the common carrier. If my selection is "backordered," what happens? BACK TO TOP Occasionally, a product is more popular than we anticipated and we temporarily run out of stock. Do you have any other catalogs I might be interested in? BACK TO TOP ClothesCompany is one of many fine catalogs offered by Hanover Direct, Inc. Our sister catalogs include Improvements, Gump''s by Mail, Domestications and more. Click here to visit our partners page, where you''ll find descriptions and links for our sister catalogs, as well as links to the Web sites of our online partners. I receive more than one copy of your catalog. What should I do? BACK TO TOP If you are receiving more than one copy of our catalog, we''ll correct the situation. Simply send all of the mailing labels -- indicating which one is correct -- to Hanover, PA 17333-0069 or call us toll free, at 1-800-111-1111. Help us help the environment become greener and cleaner by contacting us today. I no longer wish to receive ClothesCompany catalogs. How do I get my name removed from your mailing list? BACK TO TOP To be removed from our mailing list, please call us at 1-800-111-1111 or send an email to custserv@ClothesCompany. ©2003 www.large-womens-clothing.com. All rights reserved. |