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To cancel any backordered item, call us at 1-800-111-1111 or send us an email at custserv@ClothesCompany and include your name, address and order confirmation number, if known, and the item you wish to cancel. If the item has not already been shipped to you, we will cancel it immediately. plussizecottonbras If it has already shipped, you may refuse the package upon delivery and it will be returned to us. If my selection is "cancelled," what happens? BACK TO TOP We do our best to closely monitor inventory levels and keep the ClothesCompany Web site as current as possible, but sometimes, we receive multiple orders for items that are being discontinued and subsequently become permanently unavailable before we are able to remove plussizecottonbras those products from our site. When that happens, we will notify you that the item has been "cancelled" and may suggest an alternate product. Because we bill you as items are shipped, your credit card will not be charged for any items that are unavailable. If an item is discontinued, we may substitute merchandise of equal or better value. When you sign up for our email, request a catalog, or place an order with us, you will be prompted to tell us your preferences at that time. If you would like to change your preferences at any time, you may email us at custserv@ClothesCompany. Please be plussizecottonbras sure to include complete information. We will process your request as quickly as possible, but plussizecottonbras due to circumstances beyond our control you may receive mailings from a third party in the meantime. If you do not want to receive ANY catalogs from ANY direct marketing companies, write plussizecottonbras to this address to inform them of your wishes: The Mail Preference Service, c/o Direct Marketing Association, P.O. Box 9008, Farmingdale, NY 11735-9008. This organization will make your request known to all its members. It can take as much as 6 to 8 months for them to comply with your request. When is my order processed? BACK TO TOP Orders are shipped within 48 hours for in-stock merchandise. We will notify you via email on out-of-stock status of a particular item. If you''ve reviewed our FAQs and still have a question, you can call us at or send us an email at custserv@ClothesCompany. Please include complete information as applicable when making your inquiry so that we can respond as quickly and accurately as possible. How do I apply for a ClothesCompany ShopExtra credit card? BACK TO TOP To request an application for the ClothesCompany ShopExtra credit card, call us at 1-800-111-1111 or send an email to custserv@ClothesCompany. Be plussizecottonbras sure to include your complete name and address so we can mail it to you. Who owns the ClothesCompany catalog? BACK TO TOP ClothesCompany is owned by Hanover Direct, Inc., a leading direct marketer of 12 well-known specialty brands. We serve more than 25 million customers around the world and employ more than 2,700 people coast-to-coast and as far away as India. If you would like to learn more about Hanover Direct, click here to visit our corporate site. How plussizecottonbras do I find out about employment opportunities with ClothesCompany or your parent company, Hanover Direct, Inc.? BACK TO TOP ©2003 www.large-womens-clothing.com. All rights reserved. |