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We will call you to inform you that a substitute item is available and will only ship it to you with your permission. Returns and Exchanges What is the ClothesCompany satisfaction guarantee? How do I return an item to ClothesCompany? How do I exchange an item I''ve received for something else? How do I return or exchange a gift bought plussizecottondress for me from plussizecottondress ClothesCompany? I lost my packing slip. What information do you plussizecottondress need for my return? What do I do if ClothesCompany shipped me the wrong item(s) or my order was damaged in transit? Will I get a full refund for plussizecottondress my return? How long does it take to get my refund? Who do I contact to ask about my return? Back to FAQs What is the ClothesCompany satisfaction guarantee? BACK TO TOP Every item is 100% guaranteed! If, for any reason, at any time, you''re not completely satisfied with your purchase, return it for an exchange or refund (excluding delivery charges), no questions asked. Our promise is backed by over 10 years of pleasing discerning customers. ClothesCompany isn''t just a great catalog to shop from, it''s is a great place to work, too! Click here to visit our corporate site to learn about employment opportunities, benefits, and our locations. How do I contact your corporate offices? BACK TO TOP Hanover Direct, Inc.''s corporate offices are located in Weehawken, New Jersey, right across the "pond" from the Big Apple. Perched atop a pier in beautiful Lincoln Harbor, we enjoy a breathtaking, plussizecottondress panoramic view of the Manhattan skyline (and of course the yachts next to us in the marina!). How do I request a catalog for myself or for a friend? BACK TO TOP If you''d like to receive our FREE, full-color plussizecottondress catalog, or send one to a friend, just click here. You should plussizecottondress expect to receive your first copy in about 2-3 weeks. How do I inform you of an address change so I can continue receiving your catalog? BACK TO TOP To update your account plussizecottondress with your current address, please call us at 1-800-111-1111 or send us an plussizecottondress email at custserv@ClothesCompany and include both your previous and new addresses. ©2003 www.large-womens-clothing.com. All rights reserved. |