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Returns womans and Exchanges What is the ClothesCompany satisfaction guarantee? cotton How do I return an item to ClothesCompany? night How gown do I exchange an item I''ve received for something else? How do I return or exchange a gift bought for me from ClothesCompany? I lost my packing slip. What information do you need for womans my return? What do I do if ClothesCompany shipped cotton me the wrong item(s) or my order was damaged in transit? Will I get night a full gown and womans refund for my return? How long does it take to get my refund? Who do I contact to ask about my return? Sending an E-Card How do I create a card to send to my friends and family? How do I view (pick up) my card? Can I resend a card? Can I send the card to more than one person? Can I print a ClothesCompany greeting card? Possible Problems with sending a card Other information How do I contact cotton ClothesCompany? BACK TO TOP Chances are, you''ll have night and gown a question that we''ve tried to answer here on our site in our Frequently Asked Questions (FAQs) area.

What womans shipping methods are cotton available? BACK TO TOP We currently only ship night via normal ground transportation. Second-day air shipping is available for selected items gown for an additional cost. If you would like to inquire womans about the cost and availability of express shipping for your cotton order (only available in the contiguous United States), please call us at 1-800-111-1111. We regret any inconvenience. How much does shipping cost? BACK TO TOP Shipping and tax will be calculated and added to your order for customers night and gown inside the United States. For International customers, womans a shipping charge estimate cotton will appear. This charge may vary, and the actual shipping night charge will be confirmed by our customer service department and emailed to you for approval. With respect to shipments of merchandise to consumers, gown wherever they may reside, title to the merchandise shall pass to the buyer upon delivery of the merchandise to the womans common carrier. If my selection is "backordered," what happens? BACK TO TOP Occasionally, a product is more popular than we anticipated and we temporarily cotton run out of stock.

To cancel any backordered item, call us at 1-800-111-1111 or send us an email at custserv@ClothesCompany night and include your name, address and order confirmation number, if gown known, and the item you wish to cancel. If the item has not already womans been shipped to you, we will cancel it immediately. If it has already shipped, cotton you may refuse the package upon delivery and it will be returned to us. If my selection is "cancelled," what happens? BACK TO TOP We do our best to closely monitor inventory levels and keep the ClothesCompany Web site as current as possible, but sometimes, we receive multiple orders night for items that are being discontinued and gown subsequently become permanently unavailable before we are able to remove those products from our site. When that happens, we womans will notify you that cotton the item has been "cancelled" and may suggest an alternate product. Because we bill you as items are shipped, night your credit card will not be charged for any items that are unavailable. If an item is discontinued, gown we may substitute merchandise of equal or better value.

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